Warehouse & Ecommerce Supervisor

Job No: NIC518
Location: Ballyclare

Come and work for the UK’s largest merchandise concession!

National Merchandise manage the merchandise operation for some of the biggest venues including arenas in London, Nottingham, Belfast, Liverpool, Dublin and Glasgow.

We’re looking for a Warehouse & Ecommerce Supervisor to join our team based at our warehouse in Ballyclare. You will report directly into the Area Manager for Ireland to support the commercial team with product distribution & stock control.

The Warehouse & Ecommerce Supervisor will be responsible for completing tasks in the warehouse which include online orders, stock takes, preparing merchandise for festivals, organising stock & equipment, moving stock from Warehouse to SSE Arena and taking deliveries.


The main responsibilities will also include:

Loading invoices and adjusting numbers on Erply and Shopify systems, creating new products on Erply.

Being able to handle and resolve customer complaints

Ensuring all product pages have accurate images to optimise relevance

Ensuring products are listed correctly and at the earliest opportunity

Assessing the level of success for product promotions

Ensuring product description auditing and updates are completed

Maintaining product inventory with correct information on erply and shopify

Being a key holder


The Warehouse & Ecommerce Supervisor will help maintain the warehouse as a safe and practical working environment, reporting any issues that need addressing to the Area Manager.

Due to the responsibilities within this role, the successful applicant needs to hold a valid driving license as well as have the flexibility to work evenings & weekends.

If this sounds like you, please complete the details below to submit your application.


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At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work.

By working together and having the determination and drive to succeed, we can ensure we deliver outstanding service and create everlasting memories for everyone we reach. If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.