Marketing & Communications Executive

Job No: NIC1078
Location: Nottingham

 

MARKETING & COMMUNICATIONS EXECUTIVE

Marketing & Communications team

Motorpoint Arena & National Ice Centre

 

Role details

Location: Nottingham

Job type: Full-time (40 hours)

Application closing date: Friday 29th May 2026 at 12:00

 

Why work for us?

We are transforming how we market the Motorpoint Arena and National Ice Centre and are looking for progressive and creative marketing professionals to join us on the journey - might that be you?

 

We are a vibrant, 10,000 capacity live entertainment venue in the heart of Nottingham that for 25 years has hosted world-class shows across music, comedy, family, arts, and sports. From Kylie to Peter Kay, to Disney, to Panthers ice hockey and Forest Netball - no two days are the same.

 

Our sister venue is the National Ice Centre, where our community comes together for ice sports across figure, synchro, speed skating, and ice hockey. Whether you're a family enjoying skating for fun, or a budding professional gliding in the footsteps of our local heroes Torvill and Dean, we provide the UK's best ice sports experience.

 

Our purpose is to create joyful experiences. Our marketing team is responsible for engaging with our one million visitors from the start to the end of their experience with our venues, encouraging them to visit again, and finding new audiences to enjoy our shows and events.

 

What will you be doing?

We are looking for an enthusiastic and ambitious Marketing & Communications Executive with knowledge and experience of the live entertainment industry.

You will sit within the Marketing & Communications team and be responsible for supporting the team across a wide range of activities across the Motorpoint Arena and National Ice Centre.

 

Your specific responsibilities can be summarised as follows:

 

60% Event Marketing

Paid-for digital marketing: Support and learn from Event Marketing Manager in all aspects of managing marketing campaigns across Meta, Google and other media platforms

 

Organic social media: Support event day content creation across Facebook, Instagram, and other channels, and lead on Tik Tok

 

Arena show announcements & PR: Support event announcement & ticket on-sale process, including website event management, plus supporting on proactive pre and post event PR

 

E-mails: Manage e-mail campaigns, including announcements, pre-sales, multi-mailers and event mailers

 

Promoter relationships: Support promoter relationships, including leading on sharing marketing opportunities

 

40% Marketing & Communications team

Administration: Manage tasks such as booking photographers and videographers, supporting Artist Gifting programme, raising financial PO's, managing the team’s Training requirements and health and safety obligations, plus supporting and deputising for tasks such as digital screen management

 

Marketing reporting & insight (scorecard): Maintain and develop the Marketing Scorecard in collaboration with the Marketing team, progressing from data population to summarising performance, identifying trends, and providing insight and commentary

 

Event sales data: Own the accuracy, consistency, and usability of the master Events spreadsheet and accompanying historical data, ensuring artist and event information is up to date and accessible for the wider team

 

What are we looking for?

Like all good marketeers, you will have a curious mind and be a champion of improving the customer experience to drive ticket sales.

 

As an Executive, you will take pride in your attention to detail and be comfortable in flagging things that are not correct.

 

You will be eager to help others and learn about all aspects of our department and the wider business.

 

We're a nimble, streamlined team who thrive on working in a high-pressure live events environment, often working to short deadlines. So, most importantly, you will be a team player who is at ease working collaboratively with colleagues in the Marketing and Communications team, and across all other functions of the business.

 

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Questions

At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work.

By working together and having the determination and drive to succeed, we can ensure we deliver outstanding service and create everlasting memories for everyone we reach. If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.